Following FTX’s collapse, speculation around other crypto exchanges going bankrupt has increased. Crypto.com is facing maximum flack at the moment as it accidentally transferred nearly $400 million in Ethereum to a whitelisted Gate.io address instead of a new cold storage address.
Reportedly, nearly 90,000 unique transactions have been made in the last few hours. This indicates that customers are trying their best to withdraw their funds from the exchange, and people are losing trust in it.
Altcoin Daily, a popular YouTuber and crypto analyst, decides to take up this topic, informing his 1.26M Youtube subscribers about how the users are reacting. He also highlights the firm’s CEO Kris Marszalek’s points that were shared in his Q&A session.
Firstly, the analyst talks about users who have raised their concerns, and one such mention is Martiny Guy, who has claimed that his Crypto.com withdrawal of 2BTC is still pending 24hrs. The user also says that the firm may be bankrupt.
Next, the host discusses many unanswered questions that CEO Kris Marszalek 
The first question was whether or not Crypto.com had stopped withdrawals. Kris immediately denied that claim and said they were operating as usual. He also claimed that the activity over the platform has increased, which means more revenue with increased trading volume.
Kris clarified that the firm has only stopped the withdrawals of three coins: Gala, SRM, and Array.
The next important question that was addressed to Kris was, “How was $400M of ETH accidentally transferred to the wrong wallet.”
The CEO clarified that every address to which the funds have been transferred is whitelisted, and if there is any mistake, the systems will ensure that the funds are returned. He acknowledged the mistake and reassured the audience that Gate.io has returned all the funds.
Next, Kris was asked one of the most critical questions, which is perhaps playing on everybody’s mind:
He addressed it by saying: “These comments have been made for a few years now, and all I can say is we will do what we have always done. We will prove people wrong with our actions and not words.”
He was also asked to clarify why his firm holds more SHIB than ETH- which is another major cause of panic for the investors. As per him,
“It’s one-to-one, and we have stored whatever the customer was buying. Last year people bought more DOGE and SHIB coins, and they are still holding it. Hence, as long as our users are holding, we will be holding it too.”
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