Just as Pi Network users were gearing up for the next big migration on June 28, a storm of problems shook their confidence. From stuck KYC verifications and broken 2FA emails to disappearing wallet balances, things aren’t going as planned.
While users wait to transfer their Pi coins to the open network, many are now asking: Is the Pi system even ready?
A major issue for thousands of Pioneers is the Know Your Customer (KYC) verification step. Many users who passed KYC months ago are experiencing problems again, with their migration status looping endlessly or displaying a “tentative approval” that prevents further progress.
Even after clearing photo and document checks, the Pi system isn’t syncing properly, and support from the team has been mostly silent.
Another trouble point is the two-factor authentication (2FA) feature, which was added to make transfers safer. But instead of helping, it’s causing more headaches. Many users report never receiving the confirmation email or getting error messages when they click the link.
In some cases, completing 2FA sends the tokens back to the mobile app, forcing users to start over.
Even users who complete every step correctly are facing a surprising issue — their wallet shows zero balance. Some say the coins appeared briefly and then vanished.
Others are watching their unlocked tokens disappear without ever reaching their mainnet wallet. This has led to anger and confusion, especially after years of waiting.
The Pi Core Team says they are working on fixes, but there is still no clear timeline. They recommend updating the app, clearing the cache, and rechecking the steps. Meanwhile, scammers are targeting frustrated users with fake support messages.
With the Pi native coin (Pi) price already down 75% from its peak, users are now hoping the June 28 migration doesn’t turn into another disappointment.
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