Microsoft has set its next update on the Microsoft 365 outage for 7 am UTC on Friday, which is 12:30 pm in India, as engineers continue working to restore services. The company now lists the incident as a service degradation affecting users’ ability to connect to multiple Microsoft 365 apps. Features linked to Exchange Online, which runs Outlook email and calendars, are hit hardest. Users may be unable to open their mailboxes on the web, desktop or mobile, and email delivery may be delayed. In Teams, calls, meetings and chats mostly work, but calendar scheduling and meeting invites are failing. SharePoint files can still be opened. Microsoft 365 Copilot may not load or reach work data, while security tools including Defender, Intune and Purview are also affected. Microsoft said it is taking a careful approach to repairing faulty servers and confirming fixes are applied. It still sees no sign of malicious activity and will publish a full report on the cause once services recover.
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